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TIGER MANUAL Ion Science Ltd
Page 43 of 46
Unrivalled Detection. www.ionscience.com
Instrument warranty and service
Warranty
Standard Warranty can be extended to up to 5 years on the TIGER when registering your instrument via our
website: www.ionscience.com/instrument-registration To receive your Extended Warranty, you need to
register within one month of purchase (Terms and Conditions apply).
To register your TIGER instrument, simply fill in the online form. You will need to enter your instrument serial
number to hand. The serial number is located on the front label of the instrument, towards the bottom end of
the unit. Beneath the bar code, there will be a number beginning with T- followed by 6 digits. (E.g.T-123456).
You will then receive a confirmation email that your Extended Warranty Period has been activated and
processed.
Full details, along with a copy of our Warranty Statement can be found by visiting:
www.ionscience.com/instrument-registration
Service
Ion Science Ltd also offers a number of service options for your TIGER that allows you to choose the
instrument cover to best suits your requirements.
At Ion Science Ltd we recommend that all of our gas detection instruments be returned for service and
factory calibration once every 12 months.
Contact Ion Science Ltd or your local distributor for service options in your area.
Find your local distributor by visiting: www.ionscience.com
Contact Details:
UK Head Office
Ion Science Ltd
The Way, Fowlmere
Cambridge
SG8 7UJ
UK
Tel: +44 (0)1763 207206
Fax: +44 (0) 1763 208814
Email: info@ionscience.com
Web: www.ionscience.com
USA Office
Ion Science LLC
33 Commercial Drive
Waterbury
VT 05676
USA
Tel: +1 802 244 5153
Fax: +1 802 244 8942
Email: info@ionscienceusa.com
Web: www.ionscience.com
German Office
Ion Science Messtechnik GMBH
Laubach 30
Metmann-Neandertal
40822
GERMANY
Tel: +49 2104 14480
Fax: +49 2104 144825
Email: info@ism-d.de
Web: www.ism-d.de
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